Privacy Policy
At Meso & More Training, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information when you interact with our services, purchase a course, or make an enquiry through our website.
1. Information We Collect
When you engage with Meso & More Training, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and other relevant details when you purchase a service or course, or when you submit an enquiry through our website contact form.
- Transaction Information: Details about the services or courses you purchase, including payment information for invoicing purposes.
- Website Traffic Data: Information about your visits to our website, including IP address, browser type, pages visited, and the date and time of your visit. This data helps us analyse website traffic and improve our online services.
- Additional Information: Any other information you choose to provide when contacting us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide you with the services or courses you have purchased, including invoicing, appointment reminders, and customer support.
- Communication: To contact you regarding your service, respond to your enquiries, and send you reminders about appointments.
- Marketing: To send you promotional emails about our courses, services, special offers, and other updates that may be of interest to you. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
- Website Improvement: To analyse website traffic data to improve our website’s functionality and user experience.
- Compliance: To comply with any legal obligations and protect our rights and interests.
3. How We Store Your Information
Your personal information is stored securely and is only accessible by authorised personnel at Meso & More Training. We take appropriate measures to ensure that your data is protected against unauthorised access, alteration, disclosure, or destruction.
4. Sharing Your Information
We do not share your personal information with third parties, except where required by law or where necessary to deliver our services (e.g., payment processing).
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in the personal information we hold about you.
- Deletion: Request that we delete your personal information, subject to certain conditions.
- Objection: Object to the processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us at info@mesoandmoretraining.co.uk.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Cookies and Website Tracking
We use cookies to collect information about your browsing behaviour on our website. This data helps us improve your experience by personalising content and analysing website traffic. You can manage your cookie preferences through your browser settings.
8. Data Protection Officer
Shelley Murray is the Data Protection Officer (DPO) for Meso & More Training. If you have any questions or concerns about how your data is handled, you can contact her directly at info@mesoandmoretraining.co.uk.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check this page regularly to stay informed of updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Meso & More Training
Unit 32B, First Floor,
The Meridian Centre,
Elm Lane, Havant, PO9 1UN
Email: info@mesoandmoretraining.co.uk
Phone: 07306 514 951